AUDIO AND VISUAL SYSTEM (for Radio Receiver Type) > PROBLEM SYMPTOMS TABLE

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HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Panel Switch Function
Symptom	Suspected Area	See page
Pressing power switch does not turn on system	Proceed to "Pressing Power Switch does not Turn on System"	Click here
	Proceed to "Steering Pad Switch Circuit"	Click here
	Radio receiver assembly	Click here
Panel switch does not function	Radio receiver assembly	Click here
Radio receiver does not illuminate at night	Proceed to "Illumination Circuit"	Click here
Radio receiver does not illuminate at night	Radio receiver assembly	Click here

General Audio Function
Symptom	Suspected Area	See page
No sound can be heard from speakers (audio is mute)	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Proceed to "No Sound can be Heard from Speakers"	Click here
	Proceed to "Speaker Circuit"	Click here
	Radio receiver assembly	Click here
Sound quality is bad in all modes (volume is too low)	Proceed to "Poor Sound Quality in All Modes (Low Volume)"	Click here
	Proceed to "Speaker Circuit"	Click here
	Radio receiver assembly	Click here
ASL does not function	Proceed to "Speed Signal Circuit"	Click here
Abnormal noise occurs	Proceed to "Noise Occurs"	Click here
Abnormal noise occurs	Radio receiver assembly	Click here

FM or AM Radio Function
Symptom	Suspected Area	See page
Radio broadcast cannot be received or poor reception	Proceed to "Radio Broadcast cannot be Received (Bad Reception)"	Click here
Radio broadcast can be received but radio station cannot be displayed (some radio stations do not provide their name information)	Radio receiver assembly	Click here
Radio broadcast can be displayed but radio broadcast cannot be heard from speakers	Operate the volume switch and turn up the volume level	-
	Radio receiver assembly	Click here

CD Player Function
Symptom	Suspected Area	See page
CD cannot be inserted/played or CD is ejected right after insertion	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Proceed to "CD cannot be Inserted/ Played or CD is Ejected Right After Insertion"	Click here
CD cannot be played or player does not function with disc	Proceed to "CD Player Outline" in System Description and check if the CD is compatible with the CD player	-
CD cannot be played or player does not function with disc	Radio receiver assembly	Click here
CD cannot be ejected	Proceed to "Radio Receiver Power Source Circuit"	Click here
CD cannot be ejected	Radio receiver assembly	Click here
Sound quality is bad only when CD is played (volume is too low)	Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"	Click here
CD sound skips	Proceed to "CD Sound Skips"	Click here

AUX (Stereo Jack) Function
Symptom	Suspected Area	See page
External device sound cannot be heard or sound quality is bad (stereo jack is used)	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Radio receiver assembly	Click here

Steering Pad Switch Function (w/ Steering Pad Switch)
Symptom	Suspected Area	See page
Audio system cannot be operated with steering pad switch	Proceed to "Steering Pad Switch Circuit"	Click here
Audio system cannot be operated with steering pad switch	Radio receiver assembly	Click here
Steering pad switch cannot be illuminated at night	Proceed to "Illumination Circuit"	Click here
Steering pad switch cannot be illuminated at night	Radio receiver assembly	Click here

"Bluetooth" Hands-free Function
Symptom	Suspected Area	See page
"Bluetooth" is inoperative (In-vehicle device cannot be recognized by the cellular phone)	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
"Bluetooth" compatible cellular phone cannot be registered	Proceed to "Cellular Phone Registration Failure"	Click here
"Bluetooth" compatible cellular phone cannot be connected	Check that no other cellular phone is connected as a hands-free device	-
	Bring the cellular phone near the in-vehicle device and reconnect it	-
	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
"Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually)	Check that "Bluetooth" automatic connection setting of the in-vehicle device is on	-
	Radio receiver assembly	Click here
"Bluetooth" compatible cellular phone connection is disconnected	Bring the cellular phone near the in-vehicle device and check if it is reconnected	-
	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
Message that prompts to check the cellular phone is displayed	Bring the cellular phone near the in-vehicle device and check if it is reconnected	-
	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
When the ignition switch is turned to ACC, instructions for checking the connection condition between the in-vehicle device and cellular phone are displayed	Turn the cellular phone connection conformation display on the in-vehicle device off	-
Phonebook data cannot be transferred	Check that the phonebook automatic transfer setting of the in-vehicle device is on	-
	Enter "1234" into the "Bluetooth" phone (when transferring phonebook data, OBEX authentication may be required)	-
	Check that no applications on the cellular phone are running	-
	If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation	-
	Phonebook data cannot be transferred	-
	Radio receiver assembly	Click here
Phonebook data is cleared	Radio receiver assembly	Click here
Phonebook data cannot be edited	Check that the phonebook data automatic transfer setting of the in-vehicle device is off	-
Phonebook data cannot be edited	Radio receiver assembly	Click here
All the transferred phonebook data is sorted to "Other"	Check that no applications on the cellular phone are running	-
	Check that phonebook data in the cellular phone is not stored to the SIM card	-
	Proceed to "Cellular Phone Inspection"	Click here
	Explain to the customer that all the transferred phonebook data may be stored to "Other" - Cellular phone cannot make outgoing/ incoming calls Move the vehicle into a cellular phone service	-
Cellular phone cannot make outgoing/ incoming calls	Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate device again	-
	Check that the cellular phone can make outgoing/ incoming calls properly when not connected via "Bluetooth"	-
	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
Other caller's voice is interrupted by noise or sound quality is poor	Check the receiving voice volume (if it is too high, voice may sound distorted)	-
	Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly	-
	Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"	Click here
	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
Other caller's voice cannot be heard	Check that reception voice volume is not set to minimum	-
	Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly	-
	Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"	Click here
	Proceed to "Cellular Phone Inspection"	Click here
	Radio receiver assembly	Click here
Caller's voice (your voice) is interrupted by noise or sound quality is poor	Check the transmitting voice volume (if it is too high, voice may sound distorted)	-
	Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)	-
	Proceed to "Cellular Phone Inspection"	Click here
	Proceed to "Microphone Circuit between Microphone and Radio Receiver"	Click here
	Radio receiver assembly	Click here
Other caller cannot hear your voice	When talking on the cellular phone, check that the mute button is not pressed	-
	Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)	-
	Proceed to "Cellular Phone Inspection"	Click here
	Proceed to "Microphone Circuit between Microphone and Radio Receiver"	Click here
	Radio receiver assembly	Click here
"Bluetooth" can be connected while driving	Proceed to "Speed Signal Circuit"	Click here
"Bluetooth" can be connected while driving	Radio receiver assembly	Click here

"Bluetooth" Audio Function (w/ "Bluetooth" Function)
Symptom	Suspected Area	See page
Portable player cannot be registered	Proceed to "Portable Player cannot be Registered"	Click here
Portable player cannot be registered	Radio receiver assembly	Click here
Portable player cannot be connected manually/automatically	Proceed to "Portable Player cannot be Registered"	Click here
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	Click here
	Radio receiver assembly	Click here
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"	Proceed to "Portable Player cannot be Registered"	Click here
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	Click here
	Radio receiver assembly	Click here
Sound of portable player cannot be heard from speakers, or sound is low	Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"	Click here
	Radio receiver assembly	Click here
Portable player does not play even after "Bluetooth" audio mode is selected	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	Click here
	Radio receiver assembly	Click here
Portable player does not play	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	Click here
Portable player does not play	Radio receiver assembly	Click here
Track information such as track number, track name, elapsed play time and playlist is not displayed	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Radio receiver assembly	Click here
Operation switches for portable player such as play, pause, repeat and random are not displayed	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Radio receiver assembly	Click here
"Bluetooth" signal condition is not displayed	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
"Bluetooth" signal condition is not displayed	Radio receiver assembly	Click here
Portable player cannot pause, select file, fast forward, fast rewind, play at random	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Radio receiver assembly	Click here
Noise occurs or sound skips when portable player plays	Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"	Click here
Noise occurs or sound skips when portable player plays	Radio receiver assembly	Click here
Registered device cannot be deleted	Proceed to "Registered Device cannot be Deleted"	Click here
Registered device cannot be deleted	Radio receiver assembly	Click here

USB Audio System Function
Symptom	Suspected Area	See page
USB audio system sound cannot be heard or sound quality is bad (USB connector is used)	Proceed to [USB device or "iPod"] in System Description	Click here
	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Radio receiver assembly	Click here
USB device or "iPod" is not recognized	Proceed to [USB device or "iPod"] in System Description	Click here
	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Radio receiver assembly	Click here
Track information, such as track, artist and album names, is not displayed	Proceed to [USB device or "iPod"] in System Description	Click here
	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Radio receiver assembly	Click here
USB device or "iPod" is recognized but cannot play, or can play but not in a sorted order	Proceed to [USB device or "iPod"] in System Description	Click here
	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Radio receiver assembly	Click here
"iPod" battery cannot be charged	Proceed to [USB device or "iPod"] in System Description	Click here
	Proceed to "Radio Receiver Power Source Circuit"	Click here
	Radio receiver assembly	Click here